Vândut de elefant.ro
Concentrates on how to create, execute and evolve a customer-centric strategy of any Internet-based management strategy in order to provide valuable customer experiences. Presenting how enabling technologies are as important as ever, this book points out that theres a need to move to new levels in thinking and execution. Publisher: IGI Global Author(s): Wendy Currie Illustration(s): illustrations Publication date: 2005 Dimensions: 263 x 184 x 24 Cover type: Hardback
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Comerciant: Elefant.ro
Brand: Igi Global